The special issue examines how emerging technologies like artificial intelligence, machine learning, and blockchain can reshape marketing strategies toward a multi-stakeholder approach in global contexts. While firms increasingly deploy advanced technologies to enhance customer engagement and personalization, there is limited understanding of how these technologies can support marketing that simultaneously addresses the interests of employees, suppliers, regulators, communities, and society. The issue seeks to bridge this gap by exploring how NATs enable stakeholder engagement, value creation, and governance across global marketing ecosystems.
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