This special issue examines how artificial intelligence is transforming urban tourism experiences, management, and marketing. Recent scholarship highlights generative AI's role in creating immersive narratives for cultural tourism, while AI-driven tools like chatbots and predictive analytics are redefining hospitality operations and visitor engagement. The issue also addresses critical concerns including surveillance risks, data privacy, algorithmic bias, and the need for responsible AI implementation.
The special issue seeks interdisciplinary research that balances technological innovation with ethical considerations and sustainability. It welcomes empirical studies, conceptual papers, and literature reviews addressing smart city planning, destination management, and the integration of AI with urban policy. Contributions should particularly explore how AI influences governance, community engagement, and equitable tourism development.