Artificial intelligence (AI) is being rapidly adopted across organisations, driven by promises of effectiveness and efficiency, yet accompanied by well-documented risks such as algorithmic bias and opacity. As competitive pressures compel AI adoption regardless, AI literacy—defined as the knowledge, skills, and attitudes that allow individuals (i.e., employees and HR-professionals) to engage effectively and critically with AI technologies—becomes crucial. This urgency is further underscored by the EU's AI Act, which includes the requirement for a sufficient level of AI literacy in organisations.
AI literacy research stands at a critical point. While widely acknowledged as necessary, it remains insufficiently understood in organisational and HRM contexts. Extant research on AI literacy has produced conceptual frameworks and measurement tools, but this work is predominantly embedded in educational research and is focused on individual learners, leaving the organisational perspective largely under-researched and under-theorised.
This special issue addresses that gap directly. It places AI literacy at the core of organisational development, learning and consequences for HRM, and invites contributors across varied disciplines and methodologies to advance understanding of what AI literacy means as an organisational phenomenon, how it is facilitated by HRM, and the role HR managers play in AI-literate organisations. The aim is to contribute to theory and practice at a moment when the need for actionable insights into AI literacy could not be greater.
This special issue aims to advance theoretical understanding of AI literacy by moving beyond two common perspectives in the current literature: uncritically optimistic framings that treat AI literacy as a solution to unlock AI's strategic potential and neutralise AI's risks and challenges, and dismissive pessimistic framings that treat AI literacy as little more than a legitimising instrument for AI adoption. Rather, critically engaged, practically relevant, and empirically grounded perspectives are advocated that position AI literacy between these two extremes, as a significant challenge for organisations and HRM, generating knowledge that genuinely benefits organisations and HR professionals.
Theoretical perspectives are welcomed that conceptualise AI literacy as a broader organisational capability than a set of individual competencies, for example, as emergent, relational, or organisationally constituted phenomenon. The scope is organisational, focusing on AI literacy within organisations and its implications for HRM, rather than on AI literacy at the national, legal policy or individual employee levels. To make a substantial theoretical contribution, manuscripts are invited that view AI literacy across organisational levels, adopting a multilevel organisational perspective.
Given the current state of the literature on AI literacy, empirical work is strongly encouraged with varied methodological approaches—qualitative, quantitative, and mixed-methods. Innovative and non-traditional research designs and approaches are welcomed as long as they respect the standards of rigor and relevance, such as interventions, action research, ethnographies, and longitudinal studies. Studies that conceptualise AI literacy as an organisational, dynamic, context-dependent phenomenon rather than a static individual attribute are particularly valued. All authors are encouraged to aim for societal and practical impact and ethical conduct of science. High-quality conceptual contributions that advance extant theoretical understanding are also welcome. The issue will not include systematic literature review papers. Submissions should have an explicit link to HRM theory and practice.
Submissions are welcomed from diverse sectors, organisation types (from small to large; public and private) and geographical contexts, including studies from the Majority World and from contexts that remain underrepresented in AI and HRM research.