This topical collection examines how digital transformation and service shape contemporary information systems, particularly focusing on value creation across organizational boundaries through digital technologies, platforms, and ecosystems. The collection seeks theoretically grounded research that goes beyond broad claims about digital transformation to instead examine how IT artifacts are designed and applied to enable value co-creation in service contexts.
The collection prioritizes submissions that explicitly analyze IT artifacts rather than treating them as black boxes, showing how these artifacts shape and are shaped by organizational digital transformation. Research should be grounded in IS literature and address relevant gaps for both theory and practice, with particular interest in inter-organizational and platform-based service scenarios relevant to Electronic Markets.