persuasion attributes and characteristics of supporting customer facing technology vs distracting technology
mindful approaches for mitigating the distractive and negative effects of technology in consumption experiences (i.e., sensory overload, technostress, motion sickness, frustration, compulsive use, dehumanization and depersonalization of service/tourist experiences, consumer well-being)
supporting VS distracting technology effects in consumption experiences such as retailing, tourism, services, luxury brands
incorporating VS reducing multiple sensory cues in customer facing technology with brand experiences
technology impacts on the threshold of consumer consciousness, and resulting impacts on consumer behaviour
negative technology impacts on visual attention of consumers towards atmospherics and other environmental brand stimuli within consumption experiences
consumer responses (cognitive, affective and behavioral) to technology distraction in consumption contexts
technostress and the relevant negative effects on consumer decision making and their well-being
the impact of technology distraction on bottom line measures
the impact of technology distraction on consumers’ post-experience regrets
the effect of technology distraction on consumers’ perceived brand image/authenticity of luxury brands, services and tourism experiences